Privacy Policy

Effective date: 2026

JeepCapeXplorer values your privacy and is committed to protecting your personal information in accordance with applicable South African privacy laws.

1. Information We Collect

We may collect the following personal information when you interact with JeepCapeXplorer:

• Full name
• Phone number
• Email address
• Pickup and drop-off location details
• Booking and payment information
• Identification or driver’s licence details for Jeep rentals
• Messages, inquiries, reviews, photos, or feedback shared with us

2. How We Use Your Information

Your information may be used for:

• Processing bookings and payments
• Providing customer support and communication
• Coordinating tours and transportation services
• Improving our website and customer experience
• Marketing, promotions, and social media content
• Safety, legal, and insurance purposes

3. Sharing of Information

JeepCapeXplorer does not sell personal information.

Your information may only be shared when necessary with:

• Payment providers
• Booking platforms
• Insurance providers
• Law enforcement or legal authorities when required by law
• Service partners involved in your booking or experience

4. Protection of Information

We take reasonable steps to protect your personal information against loss, misuse, unauthorised access, disclosure, or alteration.

However, no online platform or electronic storage method can be guaranteed as completely secure.

5. Photography and Media

Photos and videos captured during tours may be used for promotional, website, and social media purposes.

Guests may request in writing that their images or content not be used.

6. User Content

Any reviews, comments, testimonials, photos, or social media content shared with or tagged to JeepCapeXplorer may be reposted or used for marketing purposes unless otherwise requested by the user.

Users remain responsible for ensuring that any content they share does not violate the rights of others.

7. Cookies and Website Data

Our website may use cookies or analytics tools to improve browsing experience, understand website traffic, and enhance our services.

Users may disable cookies through their browser settings if preferred.

8. Jeep Rentals and Driver Verification

For Jeep rental services, additional information such as driver’s licence details and identification documents may be required for verification, insurance, and legal compliance purposes.

9. Your Rights

You may request:

• Access to your personal information
• Correction of inaccurate information
• Removal of your information where legally permitted
• Withdrawal of consent for marketing communications

Requests may be submitted using the contact details below.

10. Governing Law

This Privacy Policy shall be governed in accordance with the laws of the Republic of South Africa.

11. Changes to This Policy

JeepCapeXplorer reserves the right to update or modify this Privacy Policy at any time. Updated versions will be published on our website.